You may notice that we've been making some changes to ANZ Internet Banking, as we seek to make it easier and simpler for you to bank online.

Learn about some of our recent changes below:

January 2012- Online statements update

ANZ online statements are now available in Internet Banking.

To access your online statements your Internet browser cookies need to be enabled for ANZ. Unless you have specifically turned them off you should have your cookies enabled.

A cookie (also known as a tracking cookie, browser cookie or HTTP cookie) is a small piece of text stored on your computer by a web browser. Cookies can be used in a variety of ways to give you the best website experience. In this situation, they are used for security purposes. 

• Find out how ANZ uses cookies
• Find out how to enable cookies

Once your cookies are turned on you will be able to access your statements online as usual from ANZ Internet Banking.

If you don’t want to receive your statements online anymore, you can return to receiving paper statements by de-registering for online statements in Internet Banking under View online statements.

We apologise for any inconvenience caused by the recent disruption to online statements.

February 2011

ANZ Internet Banking accessibility initiative

We're committed to making our Internet Banking site accessible for all our customers. Recently we worked with Vision Australia to create an Online Banking training guide.

This guide is designed for Jaws screen reader users of ANZ Internet Banking, helping them to bank online with ease.

• View Online Banking training guide (PDF 61kB)

November 2010

We recently made the following changes to improve your ANZ Internet Banking experience:

• We have removed the ANZ Internet Banking welcome screen, so it's faster for you to access your accounts. All the information previously contained within this page, including your recent scheduled payment transfers and your last log-on time, has been moved to the new right-hand navigation bar within the 'View Accounts' page.
• The 'Transaction History' section has been updated, to provide you improved visibility of a greater scope of your transaction history.

New ANZ Internet Banking help pages

We recently updated our ANZ Internet Banking help pages. They now have:

• step by step instructions for tasks
• more FAQs
• glossary of terms
• search capability.

You can access these pages within your ANZ Internet Banking session by clicking on the help icon in the top right corner of your screen.

• Find out more about ANZ Internet Banking help

 

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