Phone Banking

Wherever you can access a touch tone phone, ANZ Phone Banking offers you a convenient and easy way to do your banking 24 hours a day, 7 days a week. Simply by following the voice prompts, you can:

• check your account balances and have your transactions read to you
• transfer funds between your linked accounts
• pay over 10,000 billers using BPAY^®
• obtain account and credit card balances, details of your past 15 transactions, and amount of interest earned
• change your address details if you have recently moved
• order statements and new cheque/deposit books.

Plus, with ANZ Phone Banking you can talk to a Customer Service Consultant any time of the day or night. Call 13 13 14 and press 0.

Accessibility service

Customers with a hearing or speech impairment can contact ANZ via the National Relay Service. 

Registering is easy

To begin enjoying the convenience of ANZ Phone Banking you will need:

• a touch tone phone
• one or more linked ANZ accounts and
• a Customer Registration Number and Telecode.

To obtain your registration information, simply call 13 13 14 and a Customer Service Consultant will be happy to assist you in getting started.

• ANZ Phone Banking Terms and Conditions (PDF 292kB)
• ANZ Electronic Banking Conditions of Use (PDF 752kB)
• ANZ Personal Financial Services Security Guidelines (PDF 32kB)

®BPAY is registered to BPAY Pty Ltd ABN 69 079 137 518

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